Our research suggests that 73% of digital transformation initiatives fail to deliver the original business cases on which they were based. Yet, digital is here to stay and the COVID-19 pandemic has forced many companies to transform some business functions in mere weeks, showing companies that if there’s a will, there’s a way.

Indeed, the key to success is to enlist partners who have been around the block once or twice and know how to get things done as opposed to trying to do it in-house. While it is admirable to want to build the digital know how and capabilities in-house, the pace and complexity of technology change requires us to check our egos at the door. It is for this reason that we recommend to our clients that they learn to become masters of building and managing digital ecosystems instead.

Princeton & Company supports its clients with the digital transformation journey side-by-side and offers end-to-end digital transformation consulting and implementation services in partnership with the top 10 technology services companies.